Terms of Use & Policies

Terms of Use

Last Updated: March 2026

1. Acceptance of Terms

By accessing and using SmartRideAuto's website and services, you agree to be bound by these Terms of Use. If you do not agree to any part of these terms, you may not use our services.

2. User Responsibilities

Users are responsible for maintaining the confidentiality of their account information and password. You agree to accept responsibility for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

3. Vehicle Information

SmartRideAuto provides vehicle listings and information as a service. While we strive to ensure accuracy, we do not warrant that all information is accurate, complete, or up-to-date. Users should verify vehicle details independently before making any purchase decisions.

4. Listing Accuracy

All vehicle listings are subject to verification and availability at the time of inquiry. Pictures and specifications may be subject to change without notice. We reserve the right to remove or modify listings at any time.

5. Limitation of Liability

SmartRideAuto is provided on an "as-is" basis. We make no warranties, expressed or implied, regarding the site or services. In no event shall SmartRideAuto be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our platform.

6. Prohibited Actions

Users agree not to:

• Post false or misleading information
• Attempt to gain unauthorized access to the platform
• Harass or abuse other users
• Use the platform for illegal activities
• Infringe upon intellectual property rights

7. Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of SmartRideAuto constitutes acceptance of modified terms.

Privacy Policy

Last Updated: March 2026

1. Information We Collect

We collect various types of information:

• Personal Information: Name, email, phone number, address
• Vehicle Information: Preferences, inquiry history, trade-in details
• Usage Data: Browser type, pages visited, time spent, IP address
• Communication Data: Inquiries, messages, and feedback

2. How We Use Your Information

Your information is used to:

• Process leads and facilitate vehicle inquiries
• Provide customer support and communications
• Improve our website and services
• Comply with legal obligations
• Send promotional materials (with your consent)
• Prevent fraud and unauthorized activities

3. Data Sharing

We do not sell your personal information. However, we may share information with:

• Authorized dealers and service providers
• Legal authorities when required by law
• Business partners and affiliates

4. Data Security

SmartRideAuto implements industry-standard security measures to protect your personal information. However, we cannot guarantee 100% security of data transmitted over the internet.

5. Cookies and Tracking

We use cookies to enhance user experience and analyze site usage. You may disable cookies through your browser settings, though this may impact functionality.

6. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete your personal information. Contact us to exercise these rights.

7. Changes to Privacy Policy

We may update this policy periodically. Continued use of our platform indicates acceptance of any changes.

Anti-Bribery and Anti-Corruption Policy

Last Updated: March 2026

1. Commitment

SmartRideAuto is committed to conducting business with integrity and in compliance with all applicable anti-bribery and anti-corruption laws, including but not limited to the Bribery Act 2010 and the Malaysian Anti-Corruption Commission Act 2009.

2. Prohibited Conduct

SmartRideAuto and its employees strictly prohibit:

• Offering, promising, or providing bribes to any person or official
• Soliciting or accepting bribes or improper gifts
• Engaging in any form of corruption or fraudulent activity
• Making improper payments to government officials
• Facilitating bribery by third parties

3. Gifts and Entertainment

Employees may accept only gifts of minimal value (not exceeding RM 50) and modest entertainment that are customary and reasonable in business settings. All gifts and entertainment must be documented and reported.

4. Business Partners and Third Parties

We require all business partners, contractors, and third-party service providers to comply with this policy. SmartRideAuto reserves the right to audit and terminate relationships with non-compliant partners.

5. Reporting and Whistleblowing

Employees and stakeholders are encouraged to report suspected violations of this policy through:

• Direct communication to management
• E-mel: admin@smartrideauto.com
• Phone: +60 14-316 9761
• Email: admin@smartrideauto.com

E-mel: admin@smartrideauto.com good-faith reporting. Pematuhan: admin@smartrideauto.com Email: admin@smartrideauto.com

Compliance: admin@smartrideauto.com

7. Violations

Violations of this policy may result in disciplinary action, including termination of employment or business relationship, and may be reported to appropriate authorities.

Disclaimer

Last Updated: March 2026

1. No Professional Advice

Information provided on SmartRideAuto is for general informational purposes only and should not be construed as professional financial, legal, or automotive advice. Always consult qualified professionals before making major purchase decisions.

2. Vehicle Condition

Vehicle condition, history, and documentation should be independently verified. We recommend:

• Professional vehicle inspection before purchase
• Verification of title and ownership documentation
• Review of service history and maintenance records
• Test drive with a trusted mechanic

3. Third-Party Links

SmartRideAuto is not responsible for the content or practices of external websites linked from our platform.

4. Service Availability

While we strive for continuous operation, SmartRideAuto does not warrant uninterrupted or error-free service. We reserve the right to modify or discontinue services without liability.